---
updatedAt: 2026-05-16T18:29:10.000Z
agentTools:
  projectIndex: https://docs.dimensionlabs.io/llms.txt
---

# Flows

Flows enable you to visualize the conversational journey. It is represented by a sankey diagram, funnel or KPI. Watch our **[overview video](https://www.loom.com/share/1aef1b2db7e54fe0bef6ffa601073cd8)** to learn more about flows and how to understand your customer’s journeys.

<Image align="center" width="900px" src="https://files.readme.io/a1af72d-Flows2.png" />