# Dimension Labs Docs

> How to get your data into Dimension Labs, turn it into Dimensions, and get answers from the agent.

## Start here

What Dimension Labs does, and your first answer in five steps.

- [What Dimension Labs does](/get-started)
- [Quickstart](/get-started/quickstart)
- [Key concepts](/get-started/key-concepts)

## Get your data in

Integrations for help desks, chat, contact centers, surveys, reviews and warehouses, plus file uploads.

- [Choose your path](/data)
- [All integrations](/integrations)
- [Zendesk](/integrations/zendesk)
- [Salesforce Service Cloud](/integrations/salesforce)
- [Freshdesk](/integrations/freshdesk)
- [HubSpot](/integrations/hubspot)
- [Gorgias](/integrations/gorgias)
- [Kustomer](/integrations/kustomer)
- [Front](/integrations/front)
- [Help Scout](/integrations/help-scout)
- [Gladly](/integrations/gladly)
- [Intercom](/integrations/intercom)
- [Ada](/integrations/ada)
- [LiveChat](/integrations/livechat)
- [Twilio](/integrations/twilio)
- [Amazon Connect](/integrations/amazon-connect)
- [NICE CXone](/integrations/nice-cxone)
- [Qualtrics](/integrations/qualtrics)
- [Medallia](/integrations/medallia)
- [SurveyMonkey](/integrations/surveymonkey)
- [QuestionPro](/integrations/questionpro)
- [Typeform](/integrations/typeform)
- [Google reviews](/integrations/google-reviews)
- [Trustpilot](/integrations/trustpilot)
- [App Store reviews](/integrations/app-store-reviews)
- [Google Play reviews](/integrations/google-play-reviews)
- [Data warehouses](/integrations/warehouses)
- [Snowflake](/integrations/snowflake)
- [BigQuery](/integrations/bigquery)
- [Databricks](/integrations/databricks)
- [Amazon Redshift](/integrations/redshift)
- [Files from any tool](/integrations/csv-and-excel)
- [Any other system](/integrations/other-sources)
- [Transform your data](/transform)
- [Recognize your data's shape](/transform/shapes)
- [The toolkit](/transform/toolkit)
- [Split a transcript into turns](/transform/recipe-split-transcript)
- [Turn call transcripts into turns](/transform/recipe-call-transcripts)
- [Reshape a wide survey](/transform/recipe-wide-survey)
- [Excel and Excel dates](/transform/recipe-excel)
- [Nested JSON to rows](/transform/recipe-nested-json)
- [Clean ticket and email text](/transform/recipe-clean-text)
- [Attach business fields](/transform/recipe-business-fields)
- [Combine several exports](/transform/recipe-combine-exports)
- [Fix timestamps](/transform/recipe-fix-timestamps)
- [Split a large file](/transform/recipe-split-large-file)
- [Before you send it](/transform/checklist)
- [Upload a file](/data/upload-a-file)
- [Conversation data format](/data/conversation-format)
- [Check a file](/data/check-a-file)
- [Convert a file](/data/convert-a-file)
- [Reviews, surveys and tickets](/data/reviews-surveys-tickets)
- [Upload errors](/data/upload-errors)
- [Business data format](/data/business-data-format)
- [Join business data](/data/join-business-data)
- [Sessions and conversations](/data/sessions-and-conversations)
- [Processing times](/data/processing-times)
- [PII redaction](/data/pii-redaction)

## Ask and build

Ask in plain English, then turn the answer into a report or deck you can share.

- [What the agent does](/agent)
- [Your first chat](/agent/first-session)
- [Quick answers and analysis plans](/agent/modes)
- [Ask good questions](/agent/asking-good-questions)
- [Reports, decks and sharing](/outputs)
- [What the agent can see](/agent/what-it-can-see)
- [Projects and standing instructions](/agent/projects-and-instructions)
- [Context engineering](/agent/context-engineering)
- [Analysis plans](/agent/analysis-plans)
- [How we prove a driver](/causal)
- [How reliable the labels are](/causal/validation)
- [Chatbot and AI agent analytics](/use-cases/chatbot-and-ai-agent-analytics)
- [Omni-channel analysis](/use-cases/omni-channel-analysis)

## Dimensions

The fields Dimension Labs reads out of every conversation.

- [What a Dimension is](/dimensions)
- [Standard Dimensions](/dimensions/standard)
- [When enrichment runs](/dimensions/when-enrichment-runs)
- [Backfill](/dimensions/backfill)
- [How enrichment works](/dimensions/how-enrichment-works)
- [Design custom Dimensions](/dimensions/custom)
- [Config reference](/dimensions/config-reference)
- [Test before you run](/dimensions/test-before-you-run)
- [Predicted scores](/dimensions/predicted-scores)

## Reference

The API, troubleshooting, security and the changelog.

- [When to use the API](/api)
- [Universal API](/api/tracker)
- [Intents and events](/api/intents-and-events)
- [Scheduled sync](/api/scheduled-sync)
- [Export API](/api/export)
- [By symptom](/troubleshooting)
- [Enrichment](/troubleshooting/enrichment)
- [Numbers look wrong](/troubleshooting/numbers-look-wrong)
- [Agent runs](/troubleshooting/agent)
- [Security and compliance](/admin/security)
- [Glossary](/get-started/glossary)
- [Changelog](/changelog)
