# Integrations

> Bring conversations in from your help desk, chat platform, contact center, survey tool, review sites or data warehouse. A guide for each, organized by type.

Dimension Labs takes data from any platform. Every integration lands in the same [conversation format](/data/conversation-format), so your Dimensions and the agent work the same way whatever the source.

Intercom has a one-click connector. Every other guide uses the [universal API](/api/tracker): you run a small script on your side, using the guide and the vendor's own docs, and the [scheduled sync](/api/scheduled-sync) page shows how to run it once for history and then every 15 minutes. A live job sending to `/track` is enriched automatically every day; history needs a [backfill](/dimensions/backfill).



## Support desks

Tickets, emails and chats from your help desk, with the agent's replies.

- [Zendesk Support](/integrations/zendesk): Universal API
- [Salesforce Service Cloud](/integrations/salesforce): Universal API
- [Freshdesk](/integrations/freshdesk): Universal API
- [HubSpot help desk and inbox](/integrations/hubspot): Universal API
- [Gorgias](/integrations/gorgias): Universal API
- [Kustomer](/integrations/kustomer): Universal API
- [Front](/integrations/front): Universal API
- [Help Scout](/integrations/help-scout): Universal API
- [Gladly](/integrations/gladly): Universal API

## Chat, messaging and AI agents

Live chat, messaging and AI agent conversations, including handoffs to people.

- [Intercom](/integrations/intercom): One-click
- [Ada](/integrations/ada): Universal API
- [LiveChat](/integrations/livechat): Universal API
- [Twilio Conversations and Flex](/integrations/twilio): Universal API

## Contact center

Call and chat transcripts from your contact center platform.

- [Amazon Connect](/integrations/amazon-connect): Universal API
- [NICE CXone](/integrations/nice-cxone): Universal API

## Surveys

Open-ended answers, with scores such as NPS and CSAT kept alongside.

- [Qualtrics](/integrations/qualtrics): Universal API
- [Medallia Experience Cloud](/integrations/medallia): Universal API
- [SurveyMonkey](/integrations/surveymonkey): Universal API
- [QuestionPro](/integrations/questionpro): Universal API
- [Typeform](/integrations/typeform): Universal API

## Reviews

Public reviews of your locations and apps, with ratings and replies.

- [Google Business Profile reviews](/integrations/google-reviews): Universal API
- [Trustpilot](/integrations/trustpilot): Universal API
- [App Store customer reviews](/integrations/app-store-reviews): Universal API
- [Google Play reviews](/integrations/google-play-reviews): Universal API

## Data warehouses

Conversations you already store in your warehouse. To bring Dimensions back into it, pull them with the [Export API](/api/export).

- [Snowflake](/integrations/snowflake): Universal API
- [Google BigQuery](/integrations/bigquery): Universal API
- [Databricks](/integrations/databricks): Universal API
- [Amazon Redshift](/integrations/redshift): Universal API

## Any other source

- [Files from any tool](/integrations/csv-and-excel): export and upload, from any system with an export button.
- [Transform your data](/transform): turn any export into the Dimension Labs format, with recipes and a reusable converter script.
- [Any other system](/integrations/other-sources): the same pattern for any platform with an API, using the [universal API](/api/tracker).

Need a guide for a tool that isn't here? Email support@dimensionlabs.io.