Reference

When to use the API

Choose between file uploads, one-click connectors and the API, and what each API endpoint is for.

You want to	Use
Load history, or run a one-off analysis	A file upload
Connect Intercom	The one-click Intercom connector
Bring in another tool (each has a guide; most mean running a small script on your side)	The integration guides
Send messages from your own systems or any vendor’s API	The universal API
Send bot intents, or events such as clicks and purchases	Intents and events
Run a guide’s code on a schedule	Scheduled sync
Pull your Dimensions out into your own systems	The Export API

Business data (accounts, orders, renewals) comes in by file upload only today, under Data Sources > Structured data. An API for it is on the roadmap. See Join business data.

Your API keys

Tracker key. Each source in Data Sources has its own key, shown in the source’s integration instructions. For the universal API, add the source with the Universal API tile. See Your API key.
Export API key. In Settings. See Export API.

Stuck? Email [email protected] with the source name and a sample payload.