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Dimension Labs API & Integrations
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Getting Started

  • API & Integrations Overview
  • 1-Click Integrations
  • Uploading data from a file
  • PII Redaction Information
    • Using PII redaction NPM libraries
  • FAQs

Dimension Labs Universal API

  • Generating a Dimension Labs API Key
  • Retrieving your data
  • Formatting your data
    • Tracking Intents and Events
    • Setting Timestamps
  • Sending your data to Dimension
    • REST API
    • Testing and Sending Data
  • Creating a Live Integration

Live Chat Integrations

  • Avaya Cloud
  • Intercom
  • LiveChat
  • Slack
    • Slack Advanced Usage
  • SMS
    • SMS Advanced Usage
  • Twilio

Chatbot Integrations

  • Ada
  • Amazon Lex
  • Botcopy
  • Capacity
  • Cognigy
  • Drift (Salesloft)
  • General Webchat
  • Kore.ai
  • Microsoft Bot Framework
  • Oracle Digital Assistant
  • OpenAI Assistants API
  • Rasa
  • Yellow.ai
  • Quiq

CRM Integrations

  • ZenDesk

Contact Center Integrations

  • Salesforce Cloud
  • 8x8
  • Amazon Connect
  • Genesys

Social Integrations

  • Facebook Messenger
    • Facebook Messenger Advanced Usage
  • Twitter Direct Messages
  • Kik
    • Kik Advanced Usage

Voice Bot integrations

  • Amazon Alexa
    • Amazon Alexa Advanced Integrations
  • Google Dialogflow
    • Google Dialogflow Advanced Usage

Survey integrations

  • Medallia
  • SurveyMonkey
  • Qualtrics
  • QuestionPro

Export API

  • /index
    • Indexget
  • /export
    • Exportget
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