Drift specializes in conversational marketing and sales. Analyzing conversation logs helps understand customer needs, tailor marketing strategies, and enhance sales engagement.

Welcome to the Drift documentation for Dimension! Integrating Dimension into your Drift application is quick and easy.

If you have any questions, comments, or suggestions, please feel free to contact us.

To integrate with Drift, go to: Drift Settings > App Settings > Apps and click on Dimension.

Or, click here to go directly to the Dimension Integration:

Dimension Drift App

From the Dimension App page, click on “Connect”

Authorize the App for the permissions, and then sign into your account on Dimension.

Once you see the Drift Rocketship, the integration is complete! The integration will automatically create a bot on Dimension called “Drift Organization – #####” where the numbers are your Drift account number.

Try sending your Drift Chat a message and you will immediately see it in your Live Transcripts.

If you have any questions, comments, or suggestions, please feel free to contact us.