Next-Gen Analytics

Our solution is a giant leap forward in generating tangible business value from unstructured data. We are the the next evolution of text analytics and trend identification.

Dimension Labs is a platform for extracting business value from conversational data and other sources of unstructured text. With just a few lines of code our users can ingests, normalizes, and structures multiple-sources of textual data (chats, emails, reviews, social) for individual projects or ongoing real-time reporting.

TLDR: Any source of textual data, structured.

`The evolution of unstructured data analytics.`

These product documents are maintained to educate both new and experienced users of the platform about every aspect of our technology and how to use it effectively.

Resources:

Key Concepts: Learn how Dimension Labs uses AI to deliver insights.
Product Documentation: Learn about the features and functionality of Dimension Labs.
Analytics Guides: Learn how to configure Dimension Labs for specific use cases.

API Docs

Learn more in the Integration Guide.

Use Dimension Labs across your organization

Teams across the enterprise use Dimension Labs to transform customer data into insights:

Data Teams: Create data pipelines to process and transform unstructured data more efficiently to better support business and product teams.
Business Operations Teams: Place customer data at the center of your strategic understanding of the business, extract goal-based insights tied to specific business initiatives.
Customer Experience (CX) Teams: Transform customer engagements into a resource for extracting insights.
Customer Support Teams: Monitor and enhance service quality to decrease churn and increase satisfaction.
Product Teams: Extract insights from any source of unstructured customer feedback across channels to drive product innovation.
Marketing Teams: Analyze high volumes of online conversations and media mentions to more easily identify macro and micro trends.

Contact:

Something Missing? Questions? Suggestions?

We are continuing to add new information and make updates as we add new features and functionality to the platform. Reach out to us directly with any questions or suggestions for how we can improve:

E-mail us at [email protected]
Chat on dimensionlabs.io