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Getting Started

  • Welcome

Key Concepts

  • What is Dimension Labs?
  • What is AI Data Enrichment?
    • Dimensions Explained
    • Standard Dimensions
      • List of Standard Dimensions

ProducT DOCUMENTATION

  • Dark Database & Enrichment
  • Data Mapping
  • Data Slicer
    • Introduction to Data Slicer
    • Data Slicer Configuration
    • Helpful Data Slicer Tips
    • Predicted Scores
  • Data Explorer
    • Introduction to Data Explorer
    • Helpful Data Explorer Tips
    • Data Explorer Terminology
  • Dashboards
    • Introduction to Dashboards
    • Dashboard Card Configuration
    • Helpful Dashboard Tips
    • Dashboard Terminology
  • Flows
    • Introduction to Flows
    • Flows Configuration
    • Helpful Flows Tips
    • Flows Terminology
  • User Management
  • Troubleshoting

Analytics Guides

  • Chatbot Analytics
    • Defining Success Critieria
    • Success Criteria Configurations
    • Chatbot KPI's and Metrics
      • Self Service Rates and Retention
      • Measuring Bot Health
      • Bot Health Configurations
    • Tracking Task Completion
    • User Journeys
      • User Journey Configurations
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Data Explorer

Data Explorer is a querying solution for reporting of your conversational data without any SQL or programming expertise. Uncover insights from Messages, Users, Sessions, and more. From saved Data Explorer queries, you can create custom dashboard cards that are available on any dashboard.

Updated 3 months ago


Predicted Scores
Introduction to Data Explorer