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Getting Started

  • What is Dimension Labs?
  • Using the Product Guide

ProducT DOCUMENTATION

  • Dashboards
    • Introduction to Dashboards
    • Dashboard Card Configuration
    • Helpful Dashboard Tips
    • Dashboard Terminology
  • Data Explorer
    • Introduction to Data Explorer
    • Helpful Data Explorer Tips
    • Data Explorer Terminology
  • Data Slicer
    • Introduction to Data Slicer
    • Data Slicer Configuration
    • Helpful Data Slicer Tips
    • Data Slicer Terminology
    • Data Slicer Dimensions
    • Predicted Scores
  • Flows
    • Introduction to Flows
    • Flows Configuration
    • Helpful Flows Tips
    • Flows Terminology
  • User Management

Chatbot Analytics

  • Chatbot Analytics: Getting Started
  • Chatbot KPI's and Metrics
  • Defining Success Critieria
    • Success Criteria Configurations
  • Understanding User Journeys and Dropoff Points
    • User Journey Configurations
    • Measuring Bot Health
      • Bot Health Configurations
  • Tracking Task Completion
  • Self Service Rates and Retention
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Data Explorer

Data Explorer is a querying solution for reporting of your conversational data without any SQL or programming expertise. Uncover insights from Messages, Users, Sessions, and more. From saved Data Explorer queries, you can create custom dashboard cards that are available on any dashboard.

Updated 3 months ago


Dashboard Terminology
Introduction to Data Explorer