Custom Dimensions

Custom Dimensions allow users to enrich their data using customzable analytic tasks.

A custom prompt in the Dimension Labs platform is a user-defined instruction that tells the LLM exactly how to enrich or interpret your conversational data—so you can extract the specific insights your business cares about, without needing to write code or build a model.

A custom dimension of analysis adds labels to your unstructured dark data (i.e., textual data) according to an analytical task.

To create a custom dimension simply tell the model: • What information to extract (e.g., an effort score, a set of categories, a journey stage, product line, etc.) • How to classify it (true/false, a list of options, or open-ended)

Creating a Custom Dimension [3:57]
11/2025