What is Dimension Labs?
From messy language to structured intelligence: unlock insights, automate labeling, and fuel your BI workflows to solve business problems
Transform Language Data Into Business Intelligence
Dimension Labs ingests your raw conversational data—calls, chats, emails, reviews, social, etc.—and outputs structured tables ready for analytics, governance, and downstream modeling.
Aggregate & Normalize
Connect your data sources through our API or file uploads. We handle normalization automatically—no more data silos.
Enrich with AI Insights
Create unlimited, goal-based insights for any team using our no-code interface. Test and sample your insights before deployment.
Auto-Group & Analyze
Organize data into themes automatically. Export enriched data to your BI tools for deeper analysis and reporting.
Why Choose Dimension Labs?
We're infrastructure, not another dashboard. Purpose-built for data teams who need to extract insights from unstructured customer interactions and feedback at enterprise-scale.
The Challenge
- Language is the largest untapped dataset in enterprises
- Most input data remains chaotic despite GenAI advances
- Rising market pressure and customer experience expectations
- Traditional analytics tools can't process conversational complexity
Our Solution
A multi-channel AI orchestration system that powers our Unstructured Data Studio—the next evolution of text analytics and trend identification.
How It Works
1. Data Aggregation
Connect Everything
- Upload files or integrate via API
- Automatic data normalization
- Eliminate data silos across channels
2. AI-Powered Enrichment
Smart Insights Generation
- No-code interface for creating insights
- Unlimited goal-based analysis for any team
- Sample and test before full deployment
3. Advanced Data Transformation
Dynamic Organization
- Insights powered by knowledge graphs
- Interactive data mapping to organically surface themes
- Automatic application to historical and future data
4. Business Intelligence Integration
Actionable Reporting
- Export to your existing BI tools
- Customer insights reporting for the first time
- Trend exploration and pattern tracking
Understanding Conversational Data
Conversations happen everywhere your customers are—websites, mobile apps, social media, phone calls. The challenge isn't capturing these conversations; it's understanding them.
From Dark Data to Strategic Insights
Unlock the 80% of enterprise data that's currently unusable.
By combining Large Language Models (LLMs) with advanced NLP techniques, Dimension Labs transforms manual insight generation into a systematic, bias-free workflow with complete traceability.
Key Benefits
- Systematic Processing: Replace manual analysis with automated workflows
- Bias Reduction: Consistent, objective insight generation
- Full Traceability: Track insights back to source conversations
- Predictive Power: AI-powered scoring across multiple sources
Ready to Transform Your Conversational Data?
Dimension Labs is the leading platform for unlocking insights from enterprise conversations. Our AI-powered infrastructure turns your unstructured data into a competitive advantage.
Updated about 1 month ago