Using the Product Guide
Welcome to the Dimension Labs Platform Guide, your essential toolkit for harnessing the power of Dimension Labs to derive insights from unstructured conversational data. Whether you are an experienced data analyst or new to the realm of conversational data, this guide is designed to help you master Dimension Labs.
What you’ll find in this guide:
- Introduction to Dimension Labs: Explore how Dimension Labs can benefit your organization
- Analyzing data with Dimension Labs: Learn how to use Dimension Labs native reports and data visualization tools for in-depth analysis
- Configuring Dimension Labs features: Discover how to efficiently set up your Dimension Labs environment for impactful results
Introduction to Dimension Labs
Dimension Labs is a powerful conversational analytics platform that enables you to extract insights from unstructured data. With just a few lines of code, Dimension Labs ingests, cleans, structures, and processes your conversational data, enabling you to derive valuable insights effortlessly through our platform’s features and capabilities.
Learn more about Dimension Labs in the Getting started: What is Dimension Labs?
The first step to using Dimension Labs is integrating! Learn more in the Integration Guide. You’ve already integrated? Great! Let’s explore configuring Dimension Labs.
Use Dimension Labs across your organization
Here are a few roles that benefit from Dimension Labs:
- Customer Experience Teams: Monitor and enhance service quality to decrease churn and elevate every interaction.
- Data Analysts and Scientists: Interpret conversational data more efficiently to better support business and product teams.
- Product Managers: Quickly prioritize innovations that will generate high impact and incorporate customer feedback for product innovation.
- Marketers: Effectively understand and engage with their audience.
- Executives: Utilize insights from your conversational data to inform decision-making.
Updated about 1 month ago