Dark Database & Custom Dimensions
Custom Dimensions is a feature on our Transcripts page that allows you to enrich each point of your data with custom dimensions and metrics!
Custom Dimensions is a great way to discover answers to complex questions that you have about your data. Enabling new concepts to reveal themselves when otherwise not possible! Here are some examples of what you can do with Custom Dimensions! Access any of your Custom Dimensions in Dashboards, Data Explorer & Data Slicer!
- Do you have a low CSAT response rate? Allow AI to enrich your data with a predictive CSAT score.
- Failing to understand Emerging Topics in your data? Create a custom dimension that will identify new common topics and themes automatically.
- Already have a taxonomy to categorize your data? Simply add it to our your Custom Dimension and allow Dimension Labs to tag all of your data based on your existing taxonomy.
Updated 10 days ago