Flows Terminology
Glossary of Flows terms
Flows Query
- Steps: Selected stages of bot conversation history
- Filter Definition: Adds a step where a filter selects a subset of data
- Steps Before/After: Selects immediate steps before and after
- Filter: Aggregate/global filtering of message data
Output
- Flow Diagram: Shows behavior/journey of bot & users
- Node: Each represents intent for a given step
- Paths: Hover to see flow rate and message count
- Transcripts: Access transcripts for each path
- Adding Steps: Add steps with the "+" sign
- Removing Steps: Remove steps with individual arrow clicks
- Accessing Transcripts: Click ellipses to access associated transcripts
Updated 8 months ago